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Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure SSL connection.How can I change my mailing address for your catalog? If you are a registered on-line shopper, your personal information is automatically updated in our system. If you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to P.O. Box 161009, Fort Worth, Texas, 76161-9967. How can I request a copy of your oriental area rug annual report? you can request a copy of the annual report in one rug of two ways. go to the investor relations section of the web site and send an e-mail directly to investor relations or contact orlando area rug investor relations by phone or by fax a we want to assure you that we are using ssl technology rug so that no one but you can access your private information.

the customer service representative can help you order a free catalog, order items, or give you information about the credit card. guaranteeat , you can always shop with confidence and your satisfaction area is assured. if within 30 days, you are not completely satisfied, return the item for an exchange, gift certificate, or full refund for the cost of product plus tax. we are sorry, but we are unable to refund shipping costs. thank you for your business!how to contact us if you have a specific question or comment rug about or the web site, please e-mail us at customer_service if you would rather speak with a customer service representative, call us toll free spring is in the air at - and just bursting with fresh ideas, ever-changing ideas. ideas for decorating your home, planning a gala event, celebrating a wedding, anniversary or graduation. whether you''re looking for a floral arrangement or a seating arrangement, we have it. and in a color, texture and style that suits you perfectly. classic. inspiring. you.